Unified communications rollouts can be time-consuming and expensive, which can mean big trouble for government organizations, but they don’t have to be that way. Overly-complex UC systems can bog down vital processes, slowing down government agencies to a point of inefficiency, but that can all be averted with ShoreTel.
ShoreTel’s integrated IP-based UC solution is built from scratch, making it built for IP alone with powerful end-to-end functionality. Additionally, the ShoreTel solution’s distributed architecture, in addition to its N+1 redundancy and failover capabilities, provides availability exceeding today’s five-nine’s requirements. All administrative functions are consolidated into a single browser-based interface, so administrators don’t need to use multiple tools. It is intuitive and user-friendly, allowing management and operation through a few quick clicks.
“The ShoreTel UC system has enabled us to take back control of our phone system. Ease of use has ensured users are no longer bogged down performing routine tasks, and can get on with their appropriate job roles.”
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